Refund and Return Policy of Blancfineunie

Effective Date: January 8, 2025

Thank you for shopping at Blancfineunie! We strive to ensure you are delighted with your purchase. This Refund and Return Policy explains the terms under which returns and refunds are handled. By purchasing from Blancfineunie, you agree to the terms outlined below.

Contact Information:

1. Eligibility for Returns

We accept returns under the following conditions:

  • The item must be unused, undamaged, and in its original packaging.

  • Return requests must be initiated within 30 days of receiving the product.

  • Proof of purchase, such as an order confirmation or receipt, is required.

Items not meeting these conditions may not be eligible for a refund or exchange.

2. Non-Returnable Items

The following items are not eligible for return:

  • Gift cards

  • Customized or personalized products

  • Clearance items or final sale products

If you have questions about the eligibility of a specific item, please contact our support team before initiating a return.

3. Return Process

To initiate a return, please follow these steps:

  1. Contact us at info@btcwallets.click or call (940) 392-3312 to request a return authorization.

  2. Once approved, we will provide you with a return shipping address and instructions.

  3. Pack the item securely to prevent damage during transit.

  4. Ship the package using a trackable shipping method. Blancfineunie is not responsible for lost or damaged return shipments.

Note: Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item sent by us.

4. Refund Policy

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed as follows:

  • The refund will be issued to the original payment method within 7-10 business days.

  • Shipping fees are non-refundable unless the return is due to our error.

If you do not receive your refund within the stated time frame, please contact us at info@btcwallets.click.

5. Exchanges

We accept exchanges for items that are defective, damaged, or incorrect. To request an exchange, please contact us within 7 days of receiving the product. Exchanges are subject to stock availability.

6. Damaged or Defective Items

If your item arrives damaged or defective, please notify us immediately with the following information:

  • Your order number

  • Photos of the damaged or defective item

We will arrange for a replacement or refund at no additional cost to you.

7. Late or Missing Refunds

If you have not received your refund after the stated processing time:

  1. Check your bank or payment account again.

  2. Contact your credit card company, as processing delays may occur.

  3. Contact your bank for additional assistance.

If you have taken these steps and still have not received your refund, contact us at info@btcwallets.click for further help.

8. Changes to This Policy

Blancfineunie reserves the right to update or modify this Refund and Return Policy at any time without prior notice. Changes will be effective immediately upon posting to our website.

Contact Us If you have questions or concerns about this Refund and Return Policy, please reach out to us:

Thank you for shopping with Blancfineunie. We value your satisfaction and are committed to providing a seamless shopping experience!